How can I ensure I order the correct size product?
We encourage our customers to refer to the Sizing Chart provided for each product. Detailed sizing information is also provided in the product description. For the most precise sizing, we suggest measuring a similar product you have at your home in inches and comparing those measurements to the Manufacturer’s Recommended Size Chart. Please be aware that there may be manufacturing tolerance of up to 10% in the provided measurements, allowing for slight variations, either larger or smaller.
What is the estimated delivery time for my order?
All our products are printed on demand, which means your order will generally be prepared for shipping within 1- 3 business days. Once packed, you will receive a confirmation email containing tracking information. We use dependable carriers like UPS and Smart Post (a cooperative service by FedEx & USPS) for shipping. It usually takes from 2 to 5 business days for the package to arrive.
Do I need to create an account to make a purchase?
No, it’s not obligatory. You can make purchases and proceed to checkout as a guest everytime.
How can I create an account on your website?
To create an account, please click on “Login/Register” followed by ‘Create An Account’ and fill your information.
What is the process for placing an order?
Simply browse our products, add any items you want to your cart. Once you’re ready, please proceed to your shopping cart and initiate the checkout process. Please check the accuracy of all information before confirming your purchases and making payment.
I have problems adding items to my shopping cart; what should I do?
You can add available items to your shopping cart. An item may appear as ‘Temporarily Unavailable’ when it is in another shopper’s cart. Feel free to reach us for prompt help if you have any issues.
What payment methods are accepted for orders?
We accept a variety of payment methods, including PayPal and credit/debit cards like Mastercard, VISA and American Express. Choose your preferred method at checkout.
Can I make changes to or cancel my order?
Regrettably, we cannot accommodate order cancellations once they’ve been placed. This policy is applied to streamline our packing procedures and minimize errors. We strongly recommend carefully reviewing your order before finishing it.
I have a discount code; where can I apply it during checkout?
Enter your code in the “Voucher Code” section and click “Add” button in your Shopping Cart page before proceeding to check out. Please note that we are unable to apply the voucher code to your order if you don’t enter it during check out. Kindly make sure that all information is correct before confirming your purchase.
How will I receive confirmation that my order has been placed successfully?
An order confirmation email will be automatically sent to you after you have placed your order. Please pay attention that orders will be shipped only after your credit card payment is approved and both the billing and delivery addresses are verified. Registered users can track their order status in ‘My Account’. Feel free to reach us if you have any concerns about the status of your order.